Terms and Conditions
How can I register
for a course with Die Akademie?
registration, use the booking system in the
left-hand column of this page. Application form by
mail, e-mail or fax:
Die Akademie S.L.
C/ Morey 8, 07001 Palma de
Phone: (+34) 971 718290
Fax: (+34) 971 718290
Along with the form,
you must also send a deposit in the amount of 100 €
in order to confirm registration. Please pay the
deposit via: bank. See
the section below on "how to pay" for details
pertaining to this process. All registrations that
have not been paid or confirmed at least 4 weeks
before the beginning of the program may be canceled.
*The 100 € deposit will be deducted from the
final invoice and is non-refundable.
How can I pay for my
First, as already
stated, you must send a 100 € deposit fee along with
the completed registration form. If you prefer, you
may pay up-front at this time for the complete
course price (course + accommodation). In any case,
the complete program cost must be paid in full at
least 4 weeks prior to the start of the program. You
may pay the deposit and program fees in the
Send a bank transfer using
the below information. Please do not forget to
clearly make transfers payable to "Die Akademie
S.L..", include your personal information and
the purpose of the payment and send a proof of
the transfer by fax or e-mail.
Die Akademie S.L.
ES82 2100 4401 2102 0001 8420
All program fees must be paid
4 weeks prior to arrival otherwise Die Akademie
S.L. reserves the right to cancel the student's
The 100 € deposit will not be
returned for any cancellations made.
A minimum of 4 weeks will be
charged for cancellations made or noticed once
the course has started or for less than 3 weeks
All refunds will have an
administration charge of 10% (a minimum of 65
All students who wish to
cancel their program (course and/or
accommodations) prior to their arrival should
notify Die Akademie S.L. in writing by fax,
e-mail, letter or telegram. Cancellations not
received by one of the four previously mentioned
means will not be accepted.
Once the chosen program has
begun, the student will not receive any type of
refund (except in the cases of cancellation
Die Akademie S.L. cannot be
held responsible for cancellations due to Act of
God, health or personal problems.
Cancellation fee after a Visa
is issued is a minimum of 350 € or 35% of the
Any change of accommodation,
school or program after arrival will incur a fee
Any break during the course
of your program will incur the aforementioned
fee (125€), however the accommodation must be
paid in full for the original program length
(subject to availability)
Guarantees & General
Die Akademie S.L.
fully private enterprise.
Die Akademie S.L. guarantees
that all programs, accommodations and
complementary services described in this
dates/prices brochure for the year 2011 are true
(any and all special arrangements and/or
agreements should be set in writing and signed
by Die Akademie S.L.).
The personnel in charge of
airport pick-up and transportation to
accommodation are insured, completely familiar
with the area and know exactly where the
students are to be dropped off.
Die Akademie S.L. guarantees
a maximum of 8 students per classroom.
Students should be aware that
they may appear in Die Akademie S.L. promotional
materials or photos.
All offers are subject to
availability. There will be no changes made to
bookings that have been received prior to the
promotion. All offers and promotions will be
applied at the time of booking. Discounts that
become available after the first enrollment are
In the exceptional case that
there are only 1 or 2 students enrolled in a
course in the same group level, the number of
classes per week will be reduced slightly.
Any complaints need to be
given in writing and within the first 24 hours.
Otherwise students will lose the right to any
compensation, refund or changes. Die Akademie
S.L. will accept any suggestions or requests on
an information level and to improve our
The Die Akademie S.L.
conditions do not apply to partner schools, as
each partner school has its own conditions. For
more information, please contact our Head
For registrations received a
week or less prior to the beginning of a course
Die Akademie S.L. does not guarantee the
type of accommodation desired and requested by
the student due to the fact that priority is
given to those students who have registered
further in advance.
In the event that a student
is not satisfied with the assigned
accommodations and is rightfully justified in
his or her claim, he/she will be allowed to
change to another accommodation of the same type
(2 changes maximum) and should let his/her
wishes be known to the person in charge during
his/her first week of residence in the program.
A refund will not be given.
All students should inform
Die Akademie S.L. or the host family in advance
of their approximate time of arrival. In the
event that one of the previously mentioned
parties is not contacted, Die Akademie S.L. will
not be held responsible for greeting nor picking
up the student upon arrival.
When a student enrolled in a
Spanish course requires accommodations for a
family member or friend, Die Akademie S.L. does
not guarantee said accommodation due to the fact
that other Die Akademie S.L. students have
priority regarding the accommodations.
If a student decides that
he/she wants to postpone or take a break from
any program for unjustified personal reasons,
he/she will lose any right to a monetary refund
and the course and/or accommodation will not be
made up. A
refund will not be given.
Die Akademie S.L. reserves
the right to change students' accommodations at
The flight information
(place, date, hour and flight number) must be
confirmed in writing at least one week prior to
arrival. Otherwise, Die Akademie S.L. will not
be held responsible for picking up the student
at the airport and there will be no refund.
If the student cancels the
airport pick-up service less than one week prior
to arrival he/she will lose his/her right to a
refund of the cost of said service.
In the event of any delay or
changes in flight information without previous
notification, Die Akademie S.L. will not be held
responsible for picking up the student at the
airport and there will be no refund.
Visas for Spain:
Citizens of countries
belonging to the European Union do not need a
Visa to enter Spain.
Students coming from other
countries should obtain information regarding
the requirements for obtaining a VISADO (VISA)
at their nearest Spanish Embassy or Consulate.
The certificates that accredit and confirm the
enrolment in a Spanish program at Die Akademie
S.L. can only be signed, sealed and sent by
people authorised by Die Akademie S.L., who will
not be held responsible for rejected Visa
applications due to the fact that these
documents do not have any official power and
merely serve as confirmation of a course in one
of our centers. Such documents will only be sent
to cover the amount of course time initially
contracted by the student. Die Akademie S.L.
will send out, free of charge and to any student
who asks for them, the following documents (if
and only if the total cost of the program has
Confirmation of the Spanish
program chosen by the student.
Invoice for the total cost
of the program in question (course +
In the event that the
student should urgently need the originals
of any of these documents, Die Akademie S.L.
will send them and charge the cost of
express mail to the student (110€)
If the student visa is
rejected, Die Akademie S.L. will charge the
student the 100€ per invitation letter sent, the
250€ deposit and any additional basic costs. The
student will be obliged to show Die Akademie
S.L. a clear copy of the original formal proof
of the rejected visa in order to receive the
refund. If this copy is not received by Die
Akademie S.L., 100% of the cost of the program
will be charged. Any refund from Die Akademie
S.L. will have a 10% administration charge
Upon signing the
registration form or paying the course fees, the
student accepts all of the conditions described
above. If, under any circumstances, uncontrollable
by Die Akademie S.L., the prices of accommodations
increase, Die Akademie S.L. would notify the student
a ahead of time of such changes that are felt
necessary. The price list replaces the previously
existing one and is valid from January 1, 2011 to
December 31, 2011 for all programs that take place
between these two dates. Die Akademie S.L. is not
responsible for typographical errors and/or
misprints contained in this website.